Fixes Google recommends
- Restart the device.Unplug it for 30 seconds, then turn it back on.
- Update the YouTube app from the TV's app store, and update the TV's software.
- Restart your router and phone, then try with a new code.
- Try the other sign-in method.Switch between Sign in with your phone and Sign in with your remote.
- Reset the YouTube app from its settings. This signs you out on that TV only.
Opens Google's official page in a new tab. Type your code there, never on any other site.
What common messages mean
| Message | What it usually means | Try |
|---|---|---|
| Something went wrong | Sign-in could not finish: network hiccup, old app or expired code | New code, update app, restart |
| YouTube is no longer available because this device doesn't meet the latest requirements | Device too old for the current app | TV software update, TV browser, or a streaming stick |
| YouTube isn't available right now | Slow or unstable connection (seen on Xbox) | Restart router, test network |
| Code invalid or not recognised | Expired, mistyped or wrong page | Code not working |
Questions people ask
What does "YouTube is no longer available because this device doesn't meet the latest requirements" mean?
The device is too old for the current YouTube app. Update its software if possible, or open youtube.com in the TV's web browser, or use a streaming stick.
Does resetting the YouTube app delete anything?
It signs you out on that TV and clears the app's settings there. Your Google account, subscriptions and history are not affected.